Ecommerce Terms & Conditions
Cebu Web Concepts Ecommerce Terms & Conditions
Our Ecommerce Package performs a significant number of functions as an online shop – it’s a pretty exceptional product. These Terms & Conditions operate in combination with our Standard Terms, however these are additional terms specific to our Ecommerce Package.
It’s not possible to cover each and every one of the functions your Ecommerce website performs with your sales consultant pre sale, because it’s just too much ground to go over. The purpose of these terms is to give you a clear understanding of what you can expect from your Ecommerce Website in terms of functionality, design, and customisation.
The Terms are divided into sections – what the base package functionality covers, what other additional functionality is available with additional programming time at cost, and finally what the system does not do. This should provide you with a clear understanding of what you can expect from the Cebu Web Concepts Ecommerce solution.
Base Module Functionality:
The Ecommerce Module Covers the ability to:
1. Add/Update your website’s products, categories, and sub categories
2. Update and edit manufacturers and suppliers of your products
3. Change product price points, and put products on special
4. Select or change which category a product displays in
5. Create delivery/packing slips for shipping your products
6. Add Meta Data and create Search Engine friendly URLs
7. Upload PDF documents as part of a products details
8. Create product packs (selling a combination of multiple products)
9. Select your shipping rates for pre defined regions
10. Select Free Shipping for orders over a certain price or weight threshold which you define
11. Accept credit card payment through Paypal or regular payments via Bank Transfer
12. View your customers contact details so you may contact them about an order
13. Create an invoice for an order to attach with the shipped product
14. Add and edit informational (versus product) pages e.g. About Us/FAQ pages
15. Manage order fulfilment
These functions will perform as shown in the Back-end Admin Panel we will provide. If you want to change the actual and usual way the system performs a function, this may or may not be possible. If possible, this will require additional programming time, and will be quoted on a case by case basis.
Additional Functionality Options
If you require additional functionality that falls outside of the base functionality mentioned above, we require a clear brief outlining your requirements. We will then consult our programmers, to ascertain whether your requirements are within our technical scope. Provided they are, we will produce an additional functionality proposal detailing how the function will perform, and a time and price estimate, based on our programmer rate of P650 or $15 per hour. Upon coding, we can also provide instructions on how to use the additional functionality (if necessary). This specification will be limited to what it can do only, not what it can’t do. Any feature or functionality that is not within the specification sent to you will not be included.
The quote will cover the programming of the functionality, and is guaranteed to work in the way specified in the specification. The quote does not cover design adjustments – if you would like adjustments as to how the functionality visually looks after it is coded, this will be charged at P650 or $15 per hour. If you have a particular idea as to how the additional functionality should look, this will need to be brought up during your initial brief so it can be quoted for.
Cebu Web Concepts will not be liable if we are unable to provide your functionality requirements if not discussed with us and written on the Proposal and Contract..
For complex functionality, code research may be required to investigate the feasibility, how the function will perform, and an approximate price. If we need to allocate a programmer to look into your requirements for you in depth, an examination charge of P650 or $15 per hour will be required. You will be advised of this before any research is carried out.
If the additional functionaly requires further customizations not included in the brief, these will be charged in addition to the quoted price (programming work is Php650 or $15 per hour).
No work will commence until we have confirmation (written or verbal) that you are happy to proceed.