Frequently Asked Questions

I’m not sure if anyone can build the quality of website i need. How do I know if you’re a fit?

Take a moment and review our website portfolio. We have a specific design style, so you need to make sure what we consider to be beautiful fits within your thinking as well. If it doesn’t, do consider us for your project. There are oodles and oodles of Web consultants and designers available and you will find one who is a fit if you look.

How long does it take to create a website?

This is hard to say, as it varies greatly by client. The length of time it takes to create a fully functional website is based on several factors. Customize web design work can take anywhere from 1 – 6 weeks, depending on the complexity of the design and the number of revisions, the number of pages, and the functionality required. The time frame for implementation varies on complexity and the number of web pages and blog posts. Of course, these are general guidelines, and we will make every effort to meet the time frame you have in mind. In most cases, we are waiting on the client to submit content for their website and the client is not waiting on us.

How is new website cost determined?

Websites are quoted as a fixed bid project. The cost structure is based on the package selected, the complexity of functionality, the size of the website, and the need for marketing support such as search engine optimization, and social media integration. Every project is unique and we try to make sure our pricing is based on your specific needs and not what we think the market will tolerate.

There are many, many factors that influence the ultimate cost of any given website, and we encourage you to read articles regarding Website pricing for more information and guidance in searching for your Website provider.

Do you accept every client?

Absolutely not. If the client is not a good fit, the opportunity is not quoted. Creating a new website is a big endeavor, so the website designer or developer and their client need to have synergies for the project to launch successfully. We submit an estimated cost to inquiries coming from our Online Contact Us form and we will submit Proposal with Contract when requested. If we don’t feel that we’re a good fit or that feature and specifications of a website you need isn’t a good fit for us, we’ll quickly tell you so.

What are your processes in commencing a project?
  1. We reply and give quote to inquiries through email or call.
  2. We submit project Proposal with detailed key points.
  3. Send invoice for 50% down payment.
  4. Commence the project once payment has been made.
  5. Collect site requirements from you (logo, write-ups/pages content, photos, images and others).
  6. We submit site first draft via staging site URL.
  7. You send comments and remarks.
  8. Apply modifications requests until site is good to go.
  9. Deploy to main server.
  10. After sales services.
When is payment required for your website design and development services?

For small projects, 50% of the estimated fee must be provided prior to beginning work, with the remaining payment due upon completion of the project. For larger projects, an initial payment representing one-third of the estimated total fee is required. The second payment is required upon the halfway point, with the final third due upon completion of the project.

What payment options do you offer?

PayPal, Debit/Credit Card, XOOM, Cash or Check, Remittance Centers (Western Union, Palawan Express, ML Kwarta Padala). All projects requires a down payment of 50% to start.

What kind of technology do you support?

We specialize in PHP, MySql, JQuery, Javascript for Web development and very experienced in HTML, CSS and Adobe Graphics Suite for Web designing. We use WordPress as a CMS, WooCommerce for Ecommerce and Magento for wide range scope Ecommerce projects.

Is Wordpress a good CMS?

Definitely YES! WordPress is a full Content Management System (CMS) that is used around the world for creating corporate and ecommerce websites. Over 120 million people have chosen WordPress to power their website or blog according to online statistical data in 2019 and still counting. Most notable users of WordPress include the likes of CNN, The New York Times, Katy Perry and Several others, The Ford Story, Michigan State University, MTV Newsroom, Mashable, and WSJ Magazine.

Can i see my website while it’s in progress?

Absolutely! In fact, we encourage it. We build your website on our development server or within your Web Server, and provide you with a username and password so that you can log in and monitor the progress of your site. During this phase, we encourage your feedback if something isn’t quite the way you envisioned it or if you’ve changed your mind. Once your site is ready and you have provided your approval, we release it live and submit your URL to the major search engines.

How many changes can i make to my site without additional cost?

We give as much latitude as we possibly can. After you’ve identified the general format and color schemes of your preferred design, we’ll complete up to 3 rounds of major revisions at no charge while your site is in development phase as stated on the project proposal we have agreed. All minor revisions are provided at no charge.

Are any other services included in your web design and development costs?

Yes. Our web design and development service includes configuration of your email accounts and basic search engine optimization services. Basic SEO includes submission of your site to the major search engines, and the setup of your primary metatag information (Page Title, Description and Keywords). Domain (.com) registration and Web Hosting are FREE for one year from selected packages, for more info visit our Packages page. Additionally, your site is built from the ground up with search engine friendly technologies and methods.

What kind of hosting do i need to support my website?

Our website framework runs best on a Linux server with PHP 7 capabilities. Most hosting companies will easily support these requirements. If you have any concern on your hosting company’s support options, we are happy to investigate your existing hosting package and provide assistance with new hosting if needed.

Can i update my website after launch?

The beauty of WordPress is the ease of use it provides. Each all-inclusive website design project will include getting to know on how to use your WordPress Admin Dashboard, so most clients are more than capable of updating and adding website pages as needed. Since some clients do not want to maintain their own websites, we offer ongoing maintenance with an additional cost per month or quarter preferable by the client.

We don’t have a lot of high quality images so what do you suggest?

There are a number of websites that offer affordable stock images for use in website design projects. Most image cost less than $20 per high resolution image. We typically recommend, and If you like one of our photos or our client’s photos, it is safe to assume it was purchased at one of these websites.

What is the best approach for content maintenance on my site?

Basically, your site comes with FREE minor page content updates for 3 months after turn-over of site, but Cebu Web Concepts also offers two options for maintaining and refreshing your site content if you don’t have time to do so or don’t have the staff to do regular updates. We encourage website maintenance to ensure that all of the components (links, contact forms, images, payment mechanisms, shopping carts, etc. ) are up to date and are working efficiently. Regular upkeep is essential if you want your website visibility to grow and flourish.

The Pay as You Go Plan: Send us an email or call us when you need to add to or make a change to your content. We’ll complete your request within 48 hours, and bill you at our standard hourly rate. Urgent requests can generally be completed within a few hours for an additional charge.

Ongoing Maintenance Plan: Let us know and will send you a link to Sign up for one of our ongoing maintenance plans.

Are references available?

Absolutely. There are sample testimonials on our website for review. References can be provided prior to signing contracts. As a courtesy to existing clients and to limit unnecessary phone calls, references are not provided until we are the chosen website designer.

What is involved in setting up an ecommerce website?

First, of course, you’ll need a site design and the usual functional elements of a website, such as a contact form. For standard eCommerce functionality, you will need several additional components: an SSL (Secure Socket Layer) certificate, a merchant account, a payment gateway, a back-end database for processing orders and storing customer information, and a shopping cart solution. We can help you with all of these items.

I’m only selling a few products. Can you set me up with PayPal?

Yes. If you only have a handful of products, you can use PayPal for payment processing. However, you should understand that your customers will be directed to PayPal’s site while placing their order. Also, as your sales grow, it will become more economical to switch to a standard merchant plan.

What ecommerce platforms do you use?

We use Woocommerce for small to medium size projects and Magento for high-scalable and multi-tenant projects.

How much it would cost me for an ecommerce site?

It will cost you around ₱26,000 to ₱45,000 if choosing Woocommerce Framework and ₱45,000 to ₱95,000 if you choose Magento Framework. Final cost always depends on the required features and functionalities.

Is an SSL for a domain name also valid for its sub-domains?

No, unless you get a wildcard certificate, the SSL certificate is only valid for the exact domain or sub-domain that you registered it for. If you require an SSL for a sub-domain, keep in mind that the sub-domain has to be on a dedicated IP address.

How important it to optimize my website for search engines?

If you want to use your website to grow your business, then it is advisable to ensure your site is properly optimized. More than 80% of all Internet users use search to find what they need online.

Why hide from potential customers?

There are many components to SEO, and you can choose to implement everything at once, or implement the techniques progressively. Of course, the sooner the changes are made, the sooner you will see the results.

Will i have to redo my entire website to make it search engine optimized?

There are many levels of search engine optimization, and much will depend on how your site was originally built. Changing the site’s architecture is usually the most involved alteration. However, there are many other items within your site that can be modified more easily and quickly.

When will i start seeing results of SEO?

The time frame varies from a few days to many weeks, depending on when your site is re-indexed.

What are search engine spiders?

Search engine spiders (also called “crawlers” or “bots”) are programs that browse the Internet for web pages. They index and rank each page they find, based on subject matter and a number of other factors. The spiders work on unique algorithms programmed by software engineers for the various engines.

What is page rank?

PageRank is a term used by Google that reflects their system for ranking pages on the basis of their importance and relevance to certain keywords. If PageRank likes your page and finds it useful according to its parameters you will receive a high ranking on the search result page.

What is black hat SEO?

Many website use “black hat” techniques in an attempt to trick the search engines for better results. These techniques include page cloaking, link farms, duplicate content, keyword spamming and many others. These methods may work temporarily, but search engines are getting more sophisticated. Eventually, your site will be penalized or banned altogether.

Are keywords in domain names important?

Yes, keywords in a domain name are taken into consideration by the search engines. We don’t know exactly how much of a factor this is in determining search rank, but we know that keywords in a domain name are not weighed nearly as heavily as the keywords in your title tags and page content.

Does the length of a domain name have any effect on SEO?

No, it doesn’t.

Is it wise to use hyphens in domain names?

Hyphens may help search engines more easily parse long domain names for keywords, but it’s better to just shorten your potential domain name before opting for hyphens. The difference that hyphens make in the search engines is minimal at best. Most engines will still parse the keywords in the domain name regardless of the presence of hyphens.

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"As a not for profit industry organisation GoGreen had specific requirements and a limited budget. The team at Cebu Web Concepts worked with us to come up with a design package that suits our needs. Thanks Cebu Web Concepts for your work to date and we look forward to continuing the relationship."

GoGreen Philippines